FAQ’s
What printing methods do you use for canvas prints?
We use high-quality digital printing methods to produce vibrant and detailed canvas prints. Our advanced printing technology ensures that your artwork or photograph is reproduced with stunning clarity and color accuracy.
Are your canvases suitable for both indoor and outdoor use?
Our canvases are primarily designed for indoor use, where they can be displayed in homes, offices, galleries, and other interior spaces. While they may withstand mild outdoor conditions, prolonged exposure to sunlight and moisture can affect the longevity of the print.
Do you offer rush orders or expedited shipping?
Yes, we offer rush orders and expedited shipping for an additional fee. If you need your custom tumbler by a specific deadline, please contact us, and we’ll do our best to accommodate your request.
What is your return and refund policy?
Our return and refund policy allow you to request a replacement or refund within 30 days of receiving your order if you’re unsatisfied with your purchase. We want you to be happy with your items!
Do you accept returns?
Currently, we do not offer returns. However, we’re more than happy to provide replacements for defective items.
How do I request a replacement or refund?
Simply email us at [email protected] with your order number and the reason for your request, and we’ll guide you through the process.
Can I cancel my order?
Yes, you have the right to cancel your order within 24 hours of placing it for a full refund. Just email us at [email protected] with your order number and the reason for cancellation.
What personal information do you collect?
We collect personal information such as name, email address, shipping address, and payment information when you interact with our website or make a purchase.
How do you use my information?
Your information is used for purposes such as processing orders, providing customer support, sending promotional offers, and analyzing trends to improve our website.
Is my information secure?
Yes, we take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Do you share my information with third parties?
We may share your information with third parties for purposes such as order fulfillment, shipping, payment processing, and legal compliance. However, we do not sell your information to third parties.
For any other questions or concerns, please don’t hesitate to reach out to us. We are here to ensure you have the best experience with Decomn.com